Ordering & Delivery

Ordering

1. To purchase from us, simply view the desired item/s by navigating on the various categories and clicking on the item/s to view item details

2. Under the product page, choose the quantity and click “Add to cart”.

3. You can also view the items inside your cart by clicking “View Cart” inside the product page.

4. Once you have finished, proceed to the checkout and follow the quick and simple instructions.

5. You can choose to check out without having an account.

6. Next, you will receive a payment invoice email after submitting your order. Please make your payment and revert back to us within 24 hours.

7. Within the next 24 hours, we will verify your payment and send you an email once your payment has been verified.
You should receive your item(s) in 2-7 working days, excluding weekends/public holidays once we have verified your payment.

8. You may also check your order status by clicking on “Order status” located at the top right hand corner and key in the order number without having to log in to your account.

9. LOLLIEPOPBESTIE reserves the right to release your items if no payment nor replies were made during the given time frame.

Delivery

All our local and international parcels are being delivered by Singpost. We highly recommend that you opt for registered postage to prevent lost parcels as all registered parcels can be track online via Singpost website.

Local normal postage charges:

  • Apparel: SGD$1.50
  • Accessories: SGD$1.00
  • Bags & Shoes: SGD$2.50

For every subsequent item, it will be an additional of SGD$0.50.

Local registered postage charges:

  • Apparel: SGD$2.24 (additional on top of the total normal postage charges)
  • Accessories: SGD$2.24 (additional on top of the total normal postage charges)
  • Bags & Shoes: SGD$2.24 (additional on top of the total normal postage charges)

International postage charges:

We do ship internationally! Shipping charges are auto-generated by the system according to the location of your country. Transit time is between 5-10 business days, but occasionally items can experience customs delays of several weeks.

Backorder items postage charges (Local)

Please take note that LOLLIEPOPBESTIE do not accept combined postage for backorder items as item will arrive at a different timing. Therefore there will be two separate shipping calculations done by the system.

Items are posted out daily.

Please note that for your parcel to be mailed out the next working day, payment must be in before 6.00pm.

We are not responsible for any items lost in transaction although we will call/email SingPost to enquire for you.

It is always advisable to opt for Registered Postage!

Payment Details

We accept POSB/DBS/UOB bank transfers, Visa/ Mastercard/ Amex via Paypal.

Unfortunately, we strictly do not accept concealed cash. If you do not have a bank account, we recommend a cash deposit at any POSB branch.